Why American Home Protect LLC is Not a Scam
If you've spent time researching home warranties online, you’ve likely come across accusations of scams. You may have even heard people call American Home Protect LLC a scam while doing your research.
We reject these accusations entirely, and want to take a moment to address why these accusations seem so prevalent across the home warranty industry.
As often happens in industries where accusations like this are common, a majority of the accusations stem from a misunderstanding of marketing materials. In truth, the service that we offer is reputable, and often helps homeowners save money on home system and appliance repairs and replacements.
In this article, we'll explain why American Home Protect LLC is not a scam, elaborate on the statements made in our marketing mailer and explain why you may have received a mailer in the first place. We'll cover each of these items, along with some others, in the following sections:
Understanding the Home Warranty Mail You Received
Below is an example of a marketing letter we might send to a homeowner.
We’ve added labels in the above image to show you what each element of our mailer entails. As you can see, the tone of the mailer is urgent, but that's not because we want you to feel concerned. In fact, it's quite the opposite. We use an urgent tone in our mailer to let you know that there is a risk associated with not having home warranty coverage. In a case where your home warranty is expired or is going to expire soon, it's important that you reach out as soon as possible to make sure your coverage doesn't lapse.
During your research into home warranties, you’ll probably run across negative comments from people who misinterpreted our mailer. Despite what some people say online, this offer is not a scam, nor does it imply any non-factual penalty for not calling within the specified time period. A majority of people who receive our mailers recognize their intent. Many call to secure a home warranty, while others are content to accept the risk of out-of-pocket home repair and appliance replacement costs.
It's also worth noting that mailers like this are fairly common within the warranty provider industry. You may have even seen similar mailers for car warranties. And ultimately, these mailers are intended to alert you to the home warranty coverage options that are available to you, while making absolutely sure that you understand the potential risk of not having a home warranty.
Why You Received a Home Warranty Expiring Letter
We send letters such as the one pictured above, regarding the expiration of your home warranty, to people based on their owning a home in the U.S. If you received one, please understand that it is not based on whether you have now or in the past had a home warranty since we cannot know that information.
In many cases, new homeowners purchase a house without being aware that home warranties exist. Because that often happens, we make sure to reach out to as many new homeowners as possible to let them know about the benefits of having a home warranty, as well as the risks of not having one.
Since we cannot know whether you previously had a warranty that expired, or have simply never had a home warranty, the language on our marketing mailer speaks to an expiring home warranty.
A home warranty is designed to help you affordably maintain vital appliances and home systems. As a result, we want to ensure that everyone knows that a home warranty is an option. If you've received one of our letters, you can rest assured that American Home Protect LLC is not a scam — we are actually trying to help you protect your most valuable investment. To learn more about home warranties and our coverage options, explore our pages about home warranty benefits and our coverage plan options.
How We Received Your Information
We receive homeowner information from public records requests. Using these public records requests, we are able to send you a mailer that informs you of your ability to purchase a home warranty. Unfortunately, because public records are not very detailed, we often have only a name and an address.
This lack of detail, we believe, leads to some of the confusion surrounding our mailer that causes certain people to believe that American Home Protect LLC is a scam, when in fact we are a completely legitimate business. Because we cannot know whether you have a home warranty or when it may expire, we cannot send specialized mailers that accurately reflect your existing coverage situation.
Just because our mailer says that your coverage may expire soon, it does not mean you had existing coverage. Whether your coverage is about to end, has already lapsed or was never in place, your situation is the same. That's why our mailer urgently alerts you to the costs of not having a home warranty and provides you with a quick and easy way to get your home warranty coverage activated.
Why You Can Trust American Home Protect LLC
As you can see, American Home Protect is not a scam. We just want to convey the importance of having a home warranty to as many people as possible. Beyond the reasons we've already listed, we're also partners with reputable businesses like Porch, a respected handyman, moving and home improvement service company, who rang the bell for the NASDAQ opening in New York City on March 29, 2022.
Of course, we know that you don't have to take our word for it. Instead, you can listen to what some of our satisfied customers have to say about the services they've received from American Home Protect!
"Our representative explained everything clearly and offered additional options to us without us having to ask." -Gregory M. Hephzibah, GA
"Your service is awesome and your timeliness is great. This is the third or fourth time [we've] used your service, so it's been great." -Sriram G. Pittsburgh, PA
"I'm happy with the service! I thought I was going to have to fight for my coverage but they made it easy. The representative was patient and helpful the whole time." -Torrie B. Indianapolis, IN
Now that you know for sure that American Home Protect LLC is not a scam, and is dedicated to helping people like you keep their homes in excellent shape for a reasonable cost, you're welcome to explore our home warranty offerings! Check out our coverage plans, learn more about who we are, or contact us to get a quote today to see how a home warranty can help you save money and gain peace of mind.